Privacy Policy
Privacy Policy
Last updated: November 10, 2026
This Privacy Policy explains how OhVeve ("OhVeve", "we", "us") collects, uses, and protects personal information when you visit ohveve.com, place an order, or interact with our store. By using this website, you agree to this policy.
Information we collect
- Contact and order information: name, email address, phone number, billing and shipping address, and order details.
- Payment information: payments are processed by our payment providers; we do not store full card numbers.
- Device and usage information: IP address, browser type, device information, pages viewed, and cookies or similar technologies.
- Communications: messages you send to our customer service.
How we use information
- Process and fulfil orders, arrange shipping, and handle returns.
- Provide customer support and respond to your requests.
- Prevent fraud and protect the security of our store.
- Maintain, analyse, and improve our website and services.
- Send marketing communications where permitted by law and based on your preferences.
- Comply with legal obligations.
Cookies
We use cookies and similar technologies for essential store functions, checkout, preferences, analytics, and marketing. You can manage cookies through your browser and available consent controls.
How we share information
We share information only as needed with payment processors, shipping and fulfilment providers, analytics and advertising providers, customer-support providers, and authorities where required by law. We do not sell personal information.
Google user data
When a store administrator connects a Google account to the OhVeve administration console, we request access to the following Google data solely to operate the store's Google integrations:
- Google Merchant Center product listings and account settings (scope: https://www.googleapis.com/auth/content);
- Google Ads accounts and campaign data (scope: https://www.googleapis.com/auth/adwords);
- Google Analytics properties and reports (scopes: https://www.googleapis.com/auth/analytics, https://www.googleapis.com/auth/analytics.edit, https://www.googleapis.com/auth/analytics.readonly);
- Site ownership information used for domain verification (scope: https://www.googleapis.com/auth/siteverification);
- The Google account email address (scope: https://www.googleapis.com/auth/userinfo.email).
We use this data only to synchronise product listings to Google Merchant Center, measure advertising and website performance, and verify domain ownership. Google user data is stored on our own servers, is not sold, and is not shared with third parties except as required by law. We do not use Google user data for advertising unrelated to this store, to determine creditworthiness, or for any purpose prohibited by the Google API Services User Data Policy. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
A store administrator can disconnect the Google account at any time, which removes the stored authorisation tokens. You may also request deletion of Google data by contacting us at the address below.
Data retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may request access to, correction of, deletion of, restriction of, portability of, or objection to certain processing of your personal information. Contact us to exercise applicable rights.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.
Children
Our store is not directed to children, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time by posting a revised version on this page.
Contact
Questions about this Privacy Policy may be sent to [email protected].
